Database of knowledge includes dozens of topics, procedures, instructions and technical solutions. Help contains sorted topics including the most frequently asked questions of clients.
Help / Knowledge Base
Our professional and helpful support team is ready to assist you with any issues or answer any questions you have. Contact us from your Control panel account, fill the contact form or write us an e-mail.
Contact our Support Team
The Control panel is available 24/7 for managing web hosting services. In addition to convenient and clear control, it offers a wide range of web hosting setup options. Additional tools for managing and setting up web hosting can be found on the dedicated Tools page.
You can contact our customer support team for all questions or inquires for our services. They are ready to answer general questions, help with specific settings, direct you to detailed information and solve everything about orders, payments and billing. In co-operation with administrators, it will also help you solve individual requests within the offered options for customizing individual services.
Customer support team is available 08:00-17:00 every working day.
The telephone is supposed to be used to provide general information about our services or to report a service failure or outages. For questions and requests for specific accounts, please use the Authorized Request from our Hosting Control Panel. Phone number is: +420 910125468 and is available 24/7.
Minimum subscription period is 3 months. You can subscribe for 3 months, 6 months and 12 months.
When you subscribe for 12 months period you get 2 months free for the first 12 months for VIP membership. This is not applicable for Basic membership or any extras.
Sure, you can change your subscription period anytime. If you like to, just contact our Support Team.
Currently, we are support currencies EUR, USD, GBP, CZK and PLN.
There are several ways how to pay for your subscription:
Link to pay your order online you can find in the order confirmation email or in the proforma invoice.
Sure, upgrade from Basic to VIP membership is possible anytime. You only need to contact our Support Team.
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