Database of knowledge includes dozens of topics, procedures, instructions and technical solutions. Help contains sorted topics including the most frequently asked questions of clients.
Help / Knowledge Base
Our professional and helpful support team is ready to assist you with any issues or answer any questions you have. Contact us from your Control panel account, fill the contact form or write us an e-mail.
Contact our Support Team
One of the most important element is our Community Board. We highly appreciate our community members and their shared knowledge. Let’s talk with us and get help from our community.
Join to our Community
You can contact our customer support for all questions and requirements for our services. They are ready to answer general questions, help with specific settings, direct you to detailed information and solve everything about orders, payments and billing. In co-operation with administrators, it will also help you solve individual requests within the offered options for customizing individual services.
For VIP Membership is Support Team available 24/7.
For our Free members is Support Team available every business day from 08:00 to 17:00.
Phone support is not available at this time. Either for VIP members.
In depends on membership type, we have two webhosting services: Free and VIP (same like a memberships).
The difference is:
Free webhosting is totally free – no fees, no charges. You can enjoy free web hosting for one domain with 10 GB total disk storage (divided between email, database and web storage). The various limits (eg. PHP, FUP, FTP) are a little bit lower than VIP and there are not included all services (eg. Git, SSH access). But, it is still full-fledged web hosting for your blog, e-shop or any website.
VIP webhosting as part of VIP subscription is totally unlimited. It means the unlimited number of domains (and web hostings), unlimited disk storage (email, databases, web), unlimited email accounts, big limits (eg. PHP, FUP) and included full-range of services (eg. GIT, SSH).
Beside of standard hosting services, Nuclear.Hosting provide for VIP members some special services like:
OpenSource idea is very close to our Community idea. It’s about sharing, about people, it’s about to be open. We like to share our codes with the community and improving things together. Together we are building better and safer services with better software code. We have no secrets before our community. We are fair and open.
In Nuclear.Hosting we are using only OpenSource software and technologies. No any “black boxes” or paid, commercial products.
Minimum subscription period for VIP membership is 3 months. You can subscribe for 3 months, 6 months and 12 months.
When you subscribe for 12 months period you get 2 months free for the first 12 months.
Sure, you can change your subscription period anytime. If you like to, just contact our Support Team.
Currently, we are support currencies EUR, USD, GBP, CZK and PLN.
There are several ways how to pay for your subscription:
Sure, upgrade from Free membership to VIP membership is possible. You only need to contact our Support Team.
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